Store Policy
At Zupples, we proudly offer a 100% Customer Satisfaction Warranty Policy. If you receive defective merchandise, please contact us through the Zupples website before leaving feedback so we can address your concerns promptly.
Return Policy
- All returns must be in the original condition in which the product was received.
- Please include the item’s original packaging (boxes, bags, tags, etc.) with your return.
- A Return Authorization Number (RAN) is required for all returns.
- You must provide a photo of the product along with the assigned Return Authorization Number.
- The buyer is responsible for any shipping costs associated with the return.
Shipping Policy
Domestic Shipping:
We use USPS First Class and Priority Mail for shipments within the U.S., with an estimated delivery time of 1 to 6 days. Please note that delivery times may be affected by local weather conditions and other factors.
International Shipping:
For shipments outside the U.S., estimated delivery times vary by country, typically taking 6 to 15 business days or longer. The buyer is responsible for any customs duties and fees incurred.
Thank you for choosing Zupples Store. We appreciate your business and are committed to ensuring your complete satisfaction.